Top 3 VoIP Providers You Should Use for Your Business

Businesses are now switching to VoIP instead from the regular landline. Reason: It’s a more cost-effective and efficient communication solution. Yes, Voice over Internet Protocol is more affordable but it’s also a very versatile option which improves how businesses communicate over the phone with their clients.

If you are also considering to switch to VoIP, here are the top 3 VoIP providers you can choose for your business:

  • Axvoice:

Axvoice ranks the first because, within a short time period of time, it has become a highly popular VoIP provider due to its high-quality voice calling and affordable price. Along with that, Axvoice offers quite an extensive variety of features to the users which none of the other VoIP providers are offering at the moment. Along with that, it is beneficial for both residential and business customers with its excellent calling plans.

You can start using Axvoice, as soon as you plug it in. You can remotely control your account from anywhere as it allows you remote management of your online account. The service does not yet have on-call customer service but the customer support is quite responsive to emails. Axvoice’s residential plans start from $8.25/month while providing you with unlimited local, and long-distance calls. The residential plans are quite a good option for small-scale business as well. On the other hand, for business purposes, Axvoice’s business plans begin at $14.99/month. This plan gets you 200 outgoing minutes across Canada and the U.S. What is more, the setup and package activation are for free.

Features:

Axvoice offers numerous features to its users:

Call Forwarding Features:

  • Find me follow me
  • Failover
  • Call forwarding

Advanced Features:

  • BYOD support
  • Call logs
  • Enhanced voicemail
  • Free in-network calling
  • Softphone support

Outbound Call Features:

  • Alternate Caller ID
  • Caller ID blocking
  • Codec
  • E911 Support
  • International Call blocking
  • Music on Hold
  • Three-way calling
  • 7, 10, & 11-digit dialing

Incoming Call Features:

  • Anonymous call rejection
  • Blacklist
  • Call filter for unwanted calls
  • Call waiting
  • Caller ID
  • Do not disturb
  • Distinctive ring for specified contacts
  • Simultaneous rings for three specified numbers

Price

Residential VoIP Business VoIP
$8.25/month $14.99/month

Pros:

  • Whether users make local calls or long-distance phone calls, the voice quality remains excellent.
  • You could use your existing phone number or use a new number for Axvoice.
  • The users get a 15-day money back guarantee with Axvoice if they are not satisfied with the service.
  • Axvoice lets you use third-party apps on mobile devices in order to user Axvoice’s VoIP service on your phone.
  • If your internet is not working properly, you can decrease the bandwidth so that your call quality is not affected.

Cons:

  • Not a drawback exactly but, the unlimited plan offers 3000 minutes’ usage.
  • The 15-day money back guarantee has some limitations.
  • The service does not have a 24/7 customer service support.
  • Phone.com

Phone.com ranks second on our list because of its variety of features. Along with that, Phone.com is a cloud-based system leaving the user with a hassle-free experience as there are no hardware or maintenance cost included.  It is very easy to use. All you need to do is set up your own phone or lease one of their IP phones.  The procedure to setup is pretty simple with no technicalities involved.

As Phone.com has a mobile app for both Android and iOS devices, it removes the need of using a third party app on your smartphone to use the VoIP service. Phone.com is equipped with various smart features to deliver a satisfactory user experience. It possesses salesforce CRM integration along with built-in Zoho. It offers the users with 3 service plans Base, Plus and Pro namely. Each of the service plans allows the users with both unlimited and per minute options. Phone.com offers a 30-day money back guarantee but you can avail this option only if you have purchased base plan. If you wish to benefit from additional features, you will have to pay more. Take the example of a toll-free phone that costs a $4.99/per month. The call recording costs $4.95/month for 300 minutes. So, if your business has advanced VoIP needs, you would have to increase the budget of your business communication needs in order to use the additional features.

Features:

Here are some of the features of Phone.com:

Standard Features:

  • Address book
  • Call blocking
  • Call forwarding
  • Caller ID
  • Call transfer
  • E911 dialing
  • Greetings
  • Hold music
  • HD voice
  • Number Porting
  • Voicemail

•    Text messaging

  • Premium Features:
  • CRM integration
  • Call recording
  • Video conference 
  • Voicemail transcription

Price:

Here are the various price plans for Phone.com:

Base Plus PRO
$22.99/month $24.99/month $27.99/month

Pros:

  • Phone.com works excellently and is compatible with all phones.
  • Easy setup and variety of features make it a great option.
  • The features are ideal for business communication needs.

Cons:

  • You are required to pay for additional features which other VoIP providers are offering for free.
  • Phone.com is an expensive VoIP option.
  • Customer reviews suggest poor customer support.
  • You are monthly charged even if you are using a local number.
  • The website does not have any tutorials or how-to guides for user assistance.
  • Vonage

Vonage ranks third on your list of top 3. Vonage is popular for its pre-designed plans for businesses that have international calling needs. Vonage is not only a good choice for businesses but, for residential purposes as well. Vonage is one of those few VoIP providers that offer smart calling plans to Mexico as well and offer a number of international calling plans which are equipped with some great features.

Vonage offers Vonage World and Vonage World Plus Plan. These plans let the users make unlimited calls up to 60 countries without getting a long bill. Users can rest assured that they will not be charged with the international calling rates. The World Plus Plan happens to be an upgrade version of the World Plan. The setup process is fairly easy. Vonage also has a mobile app. Users can get customer support both on call and email.

Features:

  • Vonage offers the following features:
  • Call blocking
  • Call conference
  • Call hold
  • Caller ID
  • Call logs
  • Call Park
  • Call recording
  • Call screening
  • Call waiting
  • Do not disturb
  • Music on hold
  • Virtual Receptionist
  • Voicemail

Price:

Here is a breakdown of all the different packages offered by Vonage and their cost:

Vonage North America Vonage World Vonage US & Canada 400 3000 to Globe Philippines
$14.99/month for 6 months, along with taxes & fees, with a 1-year agreement $14.99/month for 6 months, along with taxes & fees, with a 1-year agreement $12.99/month for 12 months, along with taxes & fees, with a 1-year agreement $14.99/month for 3 months, along with taxes & fees, with a 1-year agreement

Pros:

  • Vonage offers the users with enhanced 911 support.
  • Small business owners will find the Vonage plans quite advantageous.
  • The setup takes a few minutes and, you can use it as soon as you are done.

Cons:

  • The voice quality for international calls is not impressive.
  • Customer reviews indicate issues with voice clarity.
  • The FAQ page of the website does not have sufficient information.
  • Some issues with customer services have been reported.
  • In order to use the desktop phone application, you have to pay an additional fee.
  • It lacks in some features with other rival VoIP service providers offer.

The Verdict:

After carrying out a thorough and comprehensive comparison of the different VoIP service providers, Axvoice takes the first place. It is not only cost-effective but delivers value for the money by providing an amazing variety of features. With a simple plug-and-play service, you can get started as soon as you set up.

If your business has not yet made the switch, it is time that you do. You can substantially improve your communications with Axvoice and use it both for your local and international calling needs. It offers a high-quality calling experience at an affordable price. An advantage not offered by many. It offers both residential and business users with the lowest domestic and international calling rates. With so many benefits, it definitely deserves the first place.

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